FAQ

Frequently Asked Questions

  • Once your inquiry has been submitted, our team will respond to confirm availability. To book your event, you must pay a NON-REFUNDABLE 50% deposit which will go towards your overall balance. The remaining 50% will be due two weeks before the event. You are welcome to pay the full balance at the time of booking! Once your deposit is received, that date will be saved especially for you!

  • Yes, you are able to switch dates as long as: 1) The new date is within the same calendar year as your previous date 2) The new date is proposed more than 30 days before your original date. 3) The booth is available on your newly proposed date.

    Do you have a cancellation policy? Yes. Cancellations can be made up to 30 days prior to an event. You will receive your booking cost minus the 50% non-refundable deposit.

    If you cancel within 30 days of your event, you will not be refunded anything.

    We understand that life happens and that some circumstances (illness, natural disasters, etc.) are beyond your control. If you have a special situation prompting you to cancel your event, please email us at info@youglowgirlevents.com

  • At this time we do not. You will need to provide your own backdrop and props. We hope to add these offerings soon!

  • Preferably one hour. Every venue and space is different, so in order to best serve you a one hour courtesy period is preferred! We also need at least a 10X10 space and require direct access to an outlet/electricity!

  • Absolutely! To provide a seamless experience, we provide an attendant that will stay the full duration of every event.